Studying a Discourse/discourse community would be very important for many reasons. If you are going to try and write to a specific audience, you need to understand the discourse community in order to reach them. If you want to write a book to veterans of the United States military, you would have to do research on it and try and understand their discourse community. You couldn’t just assume they all signed up to kill, or that they were all violent. You might research, or do studies, and understand that many of them are doing it out of love for their country. You also can not write about a discourse community and just assume everything. Understanding some ones Discourse/discourse community is crucial when trying to reach that person.
I could personally relate to this article about the waiter/waitresses. I worked as a waitress for just about a year at an upper class retirement home which had a restaurant in it. Although, my interactions were a little different with the customers, considering I saw the same people every time I worked, it was still all fairly accurate. Learning about the restaurant, what special orders they take, what they don’t take, what they always serve that isn’t on the menu, and many other things, is definitely a lot harder than you think. At my job, we also had to try and memorize most of the residents last names so we could write their names on the ticket saying they had come down to eat that night. My customers, some of which being snotty rich old men/women, were sometimes very hard to deal with. Some of them would get upset very quickly if something was done wrong, and others were very forgiving and loved all of us servers. I feel the discourse community was correct that they had described in this article. In times of trouble, waiters/waitresses must always keep their heads up and smiling. You can’t let any of it get personal. I actually liked this article seeing as I could relate to it pretty well.
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